Thank you for choosing to ski with an All Mountain Snowsports independent instructor. The instructors take every care in providing the highest quality ski lessons to exceed your expectations and hope you return to ski with them again.

All prices quoted and paid are for instruction only. It is your responsibility to pay separately for all other potential costs connected with the lesson, eg. lift passes, equipment hire, accommodation and insurance.

Please pay attention to the following booking terms & conditions. This contract will be governed and interpreted in accordance with English law. If anything in it is not clear, please call us and we will be happy to discuss.

The last update to our Booking Terms & Conditions was posted on 25 May 2024.

Definitions

The terms “All Mountain Snowsports”, “AMS”, “us” or “we” refer to All Mountain Snowsports.  All Mountain Snowsports is a brand for independent ski instructors to deliver outstanding lessons under. The term “you” refers to yourself, the client.

The term “Group Lessons” includes any lesson where you book a space on a course that includes other third parties in the lesson, and whereby you do not have sole use of the instructor. These include Kids Group Lessons, Adult Group Lessons and Pro products.

Booking

Clients attending our lessons or courses must pay the appropriate fee in full before joining the class.

In the case of advance bookings, we will reserve your place for a maximum of 10 days from the date of issue of Booking Proposal. Please return your remittance within this period to confirm your booking.

Booking are directly with the instructor. Bookings are required to be paid for at the time of booking. If requested, a 50% non refundable deposit can be arranged for bookings made between May and November with final balances to be paid by 1st December. 

Prices shown are the expected prices, the instructor holds the right to quote a different price which may be more or less than quoted by AMS. 

The contract of instruction is between the client and the instructor. 

Quotes and payments can be in GBP or Euros. 

Payments

You will be paying the instructor direct. They accept payment by major credit card companies, debit cards and by bank transfer. Please note that all card transactions are made through a secure Revolut terminal. 

Client Commitments

You are obliged to insure yourself with adequate winter-sports insurance including third party liability. We recommend that you arrange an appropriate policy, which should also includes personal, medical and rescue insurance, with a licensed agent. All Mountain Snowsports declines all liability in the case of an accident that occurs during a lesson.

We are obliged to take into account the prevailing conditions and the standards of our clients. We therefore establish our programme of class times, venues, etc. at the beginning of each week.

For safety reasons, it is a condition of booking that you will respect the professional judgment of your instructor whilst you are in the lesson.

Clients should present themselves in a fit and safe condition for physical activity in the mountain environment.

Clients will make every effort to be on time for lessons and will notify the instructor of any foreseen delay by telephone. The ski instructor will wait a maximum of 20 minutes from the start time of a private lesson, and 5 minutes from the start time of a group lesson, at the arranged meeting point unless notified by the client.

The appropriate lift pass is obligatory and is not included in the session price.

If at any time during your course you have cause for complaint, you must let us know immediately and we will endeavour to address the situation to your satisfaction.

All Mountain Snowsports can not be held liable for any material displayed or contained within external websites.

Group Lessons & Minimum Numbers

All group lessons require a minimum number of clients to allow the course to run for the specified duration. With fewer numbers, we can run some of our courses for a reduced duration. If minimum numbers have not been reached and this is not possible we will offer you a conversion to private lessons. Alternatively we will offer a full refund.

Cancellation

In the event of clients cancelling bookings, the following charges apply:

More than 8 weeks notice (57 days) – 0% of booking.
8 to 4 weeks notice  (56 to 29 days) – 25% of booking.
4 to 2 weeks notice (28 to 15 days) – 75%  of booking.
1 to 2 weeks notice (14 to 8 days) – 90%  of booking.
Less than 1 week notice (7 days or less) – 100% of booking.

No refund will be given by The Instructor in whole or in part, for unused lessons due to clients’ late arrival, illness, accident, resort closure due to weather conditions or mechanical failure, or for any other cause outside the control of All Mountain Snowsports.

All Mountain Snowsports reserves the right to cancel its lessons for a variety of reasons. A full refund of unused lessons will be made in this instance.

No refunds can be made for people taking part in any lessons, who are not of the required standard, who have not provided the correct information at the time of booking or who’s level has changed between making the booking and their arriving in resort without informing us of this change.

Lesson places are not transferable.

Missed Lessons

We do not offer refunds or make-up lessons if a student misses a lesson or postponement due to lift failure or weather. Your insurance should cover missed tuition due to lift failure or weather. Your claim would be against the local lift company for lift failure.

There may be unforeseen circumstances or conditions which will force All Mountain Snowsports to postpone or cancel a session or sessions. If we are forced to cancel due to staff sickness, we will endeavour to schedule make-up lessons or refund tuition fees on a pro rata basis.

Children

All children under 16 must wear helmets whilst participating in lessons with All Mountain Snowports. We reserve the right to ask a parent to take their child from their lesson if the child is inappropriately dressed or in ill health. We cannot make refunds in these circumstances.

Medical Release for Children

Clients permit any authorised All Mountain Snowsports instructor to arrange for medical attention for their child by attendance of the relevant Piste Security staff or to a medical centre or hospital if, in the opinion of that person, medical attention is needed or is likely to be needed for My Child.

Clients agree that on their child’s departure/evacuation with Piste Security staff, All Mountain Snowsports will have no further responsibility for, or in respect of, My Child, other than to take all reasonable steps to alert a parent or guardian of the situation.

Clients agree to pay all costs associated with such medical care or attention and for related transportation for their child, and agree to indemnify and to keep indemnified All Mountain Snowsports for and in respect of any such costs incurred.

Publicity Release

Clients unconditionally assign to All Mountain Snowsports all right title and interest they or their child may have in any and all audio, audio visual and/or photographic recording of themselves/their child and grant to All Mountain Snowsports permission to use, display, licence, sell and publish or otherwise deal with the audio, audio visual and/or photographic recording of themselves/their child, including for the purpose of advertisement, promotion or otherwise. Clients further agree that any such recording(s) will remain the exclusive property of All Mountain Snowsports.